Responsible Gaming
Our Commitment to Safe Gaming
At Payid Pokies Australia, we are committed to promoting responsible gambling practices. Gaming should be enjoyed as entertainment only—never as a way to earn money or solve financial problems.
Age Verification
You must be at least 18 years of age (or the legal gambling age in your Australian state or territory) to access and use our services. We strictly prohibit access by minors and take all necessary measures to verify age compliance.
Warning Signs of Problem Gambling
If you recognise any of the following warning signs in your own behaviour, it may be time to seek help:
- ☐ Spending more time or money on gambling than intended
- ☐ Chasing losses by gambling more to win back money
- ☐ Hiding gambling activity or lying about how much you gamble
- ☐ Neglecting family, work, or personal responsibilities due to gambling
- ☐ Experiencing mood swings or anxiety related to gambling
- ☐ Borrowing money or using credit to fund gambling
- ☐ Feeling unable to stop or control gambling urges
- ☐ Gambling to escape stress, anxiety, or depression
- ☐ Having arguments with family or friends about gambling habits
- ☐ Experiencing financial difficulties as a result of gambling
Self-Help Tools & Limits
We provide several tools to help you maintain control over your gaming:
- Deposit Limits: Set a maximum amount you can deposit within a specified timeframe
- Loss Limits: Set a maximum amount you're willing to lose in a session or week
- Reality Checks: Receive periodic reminders about how long you've been playing and how much you've spent
- Self-Exclusion: Temporarily or permanently exclude yourself from accessing gaming services
- Session Time Limits: Set automatic logout reminders after a set period
To access these tools, contact our customer support team or visit your account settings.
Support & Help Resources
If you or someone you know is struggling with problem gambling, help is available. Please reach out to one of the following organisations:
Australia
- Gambling Help Online: www.gamblinghelponline.org.au — Free counselling and support service for Australian residents
- Lifeline Australia: 13 11 14 — General crisis support and referrals
- Beyond Blue: 1300 224 636 — Mental health and gambling support
International Support
- GamCare (UK): www.gamcare.org.uk
- GamStop (UK): www.gamstop.co.uk
- Responsible Gambling Council (Canada): www.responsiblegambling.org
- National Council on Problem Gambling (USA): www.ncpgambling.org
Take Action Today
If you are experiencing problems with gambling, please seek help immediately. There is no shame in reaching out. Support is available 24/7 through the resources listed above. You can also speak with a counselor confidentially by contacting Gambling Help Online or calling Lifeline Australia.
Remember: Gambling should be fun. If it stops being fun, it's time to get help.